Tim Tiefenbach

Senior CX Data Scientist

Hi, I'm Tim!

I am a data scientist working in insurance with a focus on customer satisfaction and customer experience. I enjoy working along the whole data science pipeline. From importing and cleaning data, to creating reports, visualizations and dashboards, to building and training models. While R is my everyday work horse for most jobs, I am getting deeper into python for specific tasks such as NLP.

Before becoming a Data Scientist, I was a post-doc researcher on happiness and life satisfaction in Japan. I have written numerous scientific publications at the intersection of psychology and economics and have presented my research at over 20 international conferences.


  • Statistical models
  • Dataviz and dashboards
  • Machine learning
  • Package development
  • Data wrangling

Work & Education